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Why do prices vary by class?
Higher classes have denser syllabi, harder exam patterns, and more at stake. We apply level multipliers so Class 6 students pay 70% of the base rate while Class 10 students (with boards approaching) pay 140%. Your level is auto-detected when you join a class — no manual selection needed.
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How does Razorpay payment work?
Click any Upgrade button and a secure Razorpay checkout opens right on the page — no redirect, no leaving vKnova. We accept UPI (GPay, PhonePe, Paytm), all debit/credit cards, and NetBanking. The whole flow takes under 60 seconds.
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How quickly will my account upgrade after payment?
For Razorpay payments, activation is automatic — your plan goes live the moment payment is confirmed, typically within 30 seconds. If you're upgrading manually via contact form, share your payment reference on WhatsApp and we'll activate within 2 hours.
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Pro vs Content Pack — which should I choose?
Choose Pro if you want the full experience: unlimited topics across every subject, weekly PDF reports, streak calendar, and email digest. Choose a Content Pack if you only care about one subject and don't need the analytics features — it's a one-time fixed-period purchase with no recurring charge.
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What happens to my progress if I cancel?
Nothing is deleted. Your XP, badges, accuracy history, and streaks are permanently yours. You'll simply return to the Free tier — 1 class and 2 topics per subject. Upgrade again any time and everything picks up exactly where you left off.
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Can I get a GST invoice for my payment?
Yes — email {CONTACT_EMAIL} with your GSTIN and payment reference after payment. We'll send a GST-compliant invoice (18% GST) within 24 hours. Coaching centres and schools can request consolidated monthly invoices for their accounts teams.
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Is there a free trial for Pro?
There's no time-limited trial, but the Free plan is genuinely usable — unlimited practice questions, XP, and badges with no expiry. Coaching centres and schools can request a 14-day full-access trial by reaching out via the Contact Us button.
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What is Enterprise and who is it for?
Enterprise is designed for coaching centres and schools managing multiple students. It adds an org dashboard, bulk CSV import (up to 500 students at once), branded PDF reports with your logo, teacher accounts, and dedicated support. Pricing is per-student per-month — contact us for a volume quote.