๐
Why do academic prices vary by class?
Higher classes have denser syllabi, harder exam patterns, and more at stake. We apply level multipliers so Class 6 students pay 70% of the base rate while Class 10 students (with boards approaching) pay 140%. Your level is auto-detected when you join a class โ no manual selection needed.
๐ณ
How does Razorpay payment work?
Click any Upgrade or Enroll button and a secure Razorpay checkout opens right on the page โ no redirect, no leaving vKnova. We accept UPI (GPay, PhonePe, Paytm), all debit/credit cards, and NetBanking. The whole flow takes under 60 seconds.
โก
How quickly will my account upgrade?
For Razorpay payments, activation is automatic โ your plan goes live the moment payment is confirmed, typically within 30 seconds. If you're upgrading manually via contact form, share your payment reference on WhatsApp and we'll activate within 2 hours.
๐ค
Pro vs Content Pack โ which should I choose?
Choose Pro if you want the full experience: unlimited topics across every subject, weekly PDF reports, streak calendar, and email digest. Choose a Content Pack if you only care about one subject and don't need the analytics features โ it's a one-time fixed-period purchase with no recurring charge.
๐ป
Are tech courses a subscription?
No โ tech courses are a one-time purchase with lifetime access. Pay once and the course is yours forever, including all future updates to that course. No monthly charges.
๐
What happens to my progress if I cancel Pro?
Nothing is deleted. Your XP, badges, accuracy history, and streaks are permanently yours. You'll simply return to the Free tier โ 1 class and 2 topics per subject. Upgrade again any time and everything picks up exactly where you left off.
๐งพ
Can I get a GST invoice?
Email hello@vknova.in with your GSTIN and payment reference after payment. We'll send a GST-compliant invoice (18% GST) within 24 hours. Coaching centres and schools can request consolidated monthly invoices for their accounts teams.
๐ซ
What is Enterprise and who is it for?
Enterprise is designed for coaching centres and schools managing multiple students. It adds an org dashboard, bulk CSV import (up to 500 students at once), branded PDF reports with your logo, teacher accounts, and dedicated support. Pricing is per-student per-month โ contact us for a volume quote.